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How It Works

From referral and benefit review to fitting, payment, and reorder support, we help make the process clear and manageable.

Getting compression garments or medical equipment through insurance can feel complicated. Our team helps patients understand the full process, verify benefits, coordinate needed documentation, and stay supported from first contact through reorder.

A simple overview of what to expect

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    Step 1: Referral or initial contact

    We receive your referral or hear from you directly and begin gathering the information needed to move forward.

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    Step 2: Secure benefit check

    We review your insurance information, verify benefits, and determine what documentation may be needed before your order can be processed.

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    Step 3: Documentation and approval

    If a prescription, medical notes, or other paperwork is required, we coordinate with your provider and submit for authorization when needed.

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    Step 4: Review coverage and next steps

    We’ll walk you through what your insurance may cover, any next steps required, and any patient responsibility before an order is placed.

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    Step 5: Fitting, ordering, and delivery

    Once approved, we place the order, coordinate fitting or pickup if needed, and help make sure you receive the right product for your care plan.

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    Step 6: Ongoing support and resupply

    Need replacements or eligible for resupply? We make it easier to request reorder support and stay on track over time.

What Patients Can Do on the Website
Quick access to the information and actions that matter most

Patients should be able to:

  • review the full process
  • see which insurances we’re in network with
  • explore the vendors we work with
  • make a payment
  • request resupply or reorder support
  • contact our team with questions
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Why This Matters

Our goal is to make an often confusing process feel easier to understand. Patients should leave this page knowing what happens next, who to contact, and how to take the next step confidently.

Need help getting started?
Call our team or begin your secure coverage request today.
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